PT Royal Pesona Indonesia (Somethinc)
Table of Contents
Our first brand ''Somethinc'' was founded in 2019, is currently the #1 skincare brand in e-commerce & modern trade with >1M social media followings. Our second brand Glowinc is breaking the boundaries by offering genderless products at affordable prices. Our offline/online commerce Beautyhaul is the core for carrying multiple brands that we have directly to our customers. We are incubating more and more business models in our platform and aim to be a strong regional player in the beauty, within the South Asia region.
IT Helpdesk PT Royal Pesona Indonesia (Somethinc)
Lowongan kerja PT Royal Pesona Indonesia (Somethinc)
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Suggest solutions when a product malfunction
- Create a documentation
- Train employees on a new system or technologies
- Act as the IT Division gatekeeper
- Setup / Configure critical feature
Requirements:
- Have a big attention to small details
- Good analytical & logical thinking
- Good communication skill
- Has knowledge/experience in ms. Office (word, excel, powerpoint)
- Have a good attitude
- Experience on customer service officer is a plus
- Passionate in web/mobile technology trends